Reference

Read Our Terms Before You Access the Lobby

These legal terms set out what you agree to when you access cbajie, including account conditions, payment rules through bKash, Nagad, and Rocket, and eligibility based on your local law and region.

Eligibility by local lawbKash, Nagad, Rocket payment termsAccount and data conditionsJurisdiction-dependent accessBangladesh-specific policy notes
cbajie Read Our Terms Before You Access the Lobby
POLICY CONTACT PATHS

Reach Us on a Legal or Policy Matter

If you have a question about these terms, your account eligibility, or a transaction dispute, contact our support team directly. We handle legal and policy queries through the channels below. For account-specific matters — such as a blocked withdrawal or an identity verification hold — have your account number and the relevant payment method (bKash, Nagad, or Rocket) ready so we can locate the transaction quickly.

Live Chat Open the chat window inside your account dashboard. Available during our staffed support hours for policy and account queries.
Email Support Send your legal or dispute query to our support address listed in the account help section. Include your account ID and relevant transaction details.
Help Centre Browse the policy articles in the Help Centre for answers on eligibility, account closure, data requests, and payment dispute steps.
DATA AND ACCOUNT SECURITY

How We Handle Your Data and Account Access

Your account data is stored under standard encryption, and access to your personal record is restricted to verified account holders. We use session tokens tied to your device for login continuity — if you clear your browser or switch devices, a fresh OTP verification is required. Data retention follows our internal policy and applicable local regulation; you may request a copy of your data or ask for account closure through the support channels above.

Cookie Policy We use session cookies to keep you logged in and analytics cookies to understand which lobby sections are opened most. You can manage cookie preferences in your browser settings.
Account Security Every login triggers an OTP to your registered number. If you suspect unauthorised access, change your PIN immediately and contact support to freeze the account.
Data Retention We retain transaction records tied to bKash, Nagad, and Rocket payments for the period required by our policy. You can request a data export from the account settings screen.
Policy Changes Updates to these terms are posted here and flagged in the account dashboard. Continued access after the effective date means you accept the revised version.

Common Questions About These Terms

These questions come from account holders in Bangladesh asking about eligibility, data rights, and what happens to their account under specific legal conditions. If your question is not covered here, contact support directly.

Yes. Access depends on your local law and the eligible regions we support. If cbajie is not permitted where you are, the platform will not be available to your account.

Pending deposits at account closure go through a standard verification review. Eligible balances are returned to the originating wallet — bKash, Nagad, or Rocket — after identity confirmation is complete.

Yes. Submit a data request through the Help Centre or via email support with your account ID. We will process it in line with our retention policy and respond to the address on your account.

Contact support through live chat or email and include your account number, the payment method used (bKash, Nagad, or Rocket), and the transaction date. We will review and respond within our standard policy window.

The core terms apply across all accounts, but eligibility conditions and certain payment rules are specific to Bangladesh and the local payment rails we support here.

Stop using the platform and contact support to close your account. Continued use after a policy update is taken as acceptance of the revised terms, so act before the effective date if you object.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.